Support
Help with our website, our mobile apps, or a property you have seen. A real person will answer.
Contact us
Email info@hostrealtors.com and we aim to reply within one business day. For anything urgent, call the office nearest you.
Office hours: Monday to Friday, 8.30am – 5.00pm (Fiji time). Saturday by appointment.
Common questions
- How do I save a property in the app?
- Tap the heart on any listing. Saved properties appear under Favourites. They are kept on your device only, so they will not follow you to another phone, and removing the app clears them.
- Do I need an account to use the app?
- No. The Host Realtors app has no sign-in. You can browse, search and save properties without giving us any details. You only share your details if you choose to send an enquiry.
- A property I saw is no longer listed.
- Listings come straight from our system, so a property disappears when it is sold, leased or withdrawn. Call any office and we will tell you what happened to it and what else is comparable.
- How do I arrange a viewing or an appraisal?
- Send an enquiry from the property page, request an appraisal on our website, or call the nearest office. An agent will come back to you.
- How do I get my details removed?
- Email info@hostrealtors.com and ask. We will confirm once it is done. See our Privacy Policy for what we hold and why.
- The Agent app is asking me to sign in.
- That app is an internal tool for Host Realtors staff and needs a company account. If you are staff and cannot sign in, contact your office manager.
How we handle your information is set out in our Privacy Policy.